Setting Up Your E-mail
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Setting Up Your E-mail

Devices and applications are more complex than ever. Cable Co-op has discovered that setting can vary from device to device depending on firmware versions and other factors. The instructions below are generic and will not always work. Cable co-op can only guarantee your email will work if you use our web based email service located at: (though all other programs, apps, and devices work fine).
If you choose not to use the web based mail provided by, you can use other applications to manage your email, such as; Thunderbird, Outlook, Mac-Mail, and so on. These will be located on your device or you can download the application from the Internet. If the application is being used for the first time it will walk you through a setup wizard.

Here are some basic settings, but they can vary depending on program and version of program. Cable Co-op cannot and does not support every email program. 

Cable Co-op recommends using your account as an “IMAP” account. Incoming server name is, and Incoming server settings include, security: STARTTLS, and the default port of 143.

Outgoing mail settings include; server name:, security: STARTTLS, and port 587.

Your email address is the one we supplied you and your username is your email address WITHOUT the, an example would be; if your email address is, your username would be, johndoe

Cable Co-op does not supply email programs (apps) so we cannot be responsible for your program working correctly. For a fee we will come out and setup or troubleshoot your email program.

Hints: If asked for authentication method, it would be “normal passoword”

Here are some links to instructions for the more popular email programs;

iPhone, iPad, or iPod,


Windows Live Mail