Operating Guidelines for Cable Co-op During National Emergency

Cable Co-op will be restricting our normal operating policies. Cable Co-op will not be performing any upgrades that require an in-home visit. Cable Co-op will not be running any additional outlets. Cable Co-op will be encouraging Self-installs(with phone support). We will also be prioritizing our service calls. Please do not call for additional services or for minor service issues until after 4/6/20. Minor service issues includes: service works fine on other televisions or other devices. DVR recirding issues. WTVE streaming issues. new personal electronics. Cable Co-op will attempt to help with all non-priority service issues via the phone, but due to high call volume it may not be as soon as you are accustomed to.We appreciate your support and Cable Co-op is doing all we can in these trying times.