Welcome to the help page. If you are having issues with your Oberlin Cable Co-op provided services this page may help resolve these issues. The links on the left provide some basic troubleshooting and tips for both Internet and television based services.
The “Using Your Oberlin.net E-mail While Out of Town” link provides basic information on how to use and setup your oberlin.net email account while out of town.
The “Router Setup” link provides information on how to setup a new or existing router.
The “Internet and E-mail Safety” link provides information on common scams related to Internet and email services.
The “DVR Instructions” link provides some basics on how to operate your DVR.
The “Setting Up Your Oberlin.net E-mail” link provides information on how to use your oberlin.net email while out of town.
The Internet Connection Troubleshooting link provides some basics on how to troubleshoot connection issues.
The Spam link provides information on Spam, Spam filters, and Spam blocking software.
Hopefully these links will be helpful, but if not, please give Cable Co-op a call, so we can make sure your Cable Co-op based services are working correctly, you can call us at 440-775-4001.