An astronomical phenomenon called sun outage disrupts cable TV service twice a year. Sun outages occur around the spring and summer equinoxes. At these times, the sun’s low path in the sky takes it directly behind a communication satellite that transmits signals to a station on earth. The sun’s rays interfere with the signals between the communication satellite and the earth station.
You may experience blocks or momentary freezing on your TV. You might even lose various channels for up to 15 minutes a day. Unfortunately, there is nothing we can do to prevent the sun from interfering with your cable TV viewing.